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Joined: Sep 2004
Posts: 9
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Posts: 9 |
I am attempting to perform the initial setup of an IPC card, but am having some problems.
I seated the card, set it up as a DKSC-16, set up the first 8 ports as Standard Keysets and assigned them an extension number, then connected it to our network. I couldn't ping the card (even after addiding a routing exception into my PC's routing table).
So I connected a laptop to the 232 port on the IPC card. Programmed a static IP address using the same subnet as my PC. After setting the address, I reset the card, went back to my PC, and attempted to connect to the IPC card over the network. No luck. I can't even ping it.
I connected the IPC card directly to the laptop with a crossover cable, and can connect to the web interface just fine.
I have checked the IP settings, network switch settings, and everything looks like it should work.
Any ideas???
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Joined: Oct 2003
Posts: 172
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Joined: Oct 2003
Posts: 172 |
1) Have them check to see if bootp and/or dhcp is disabled on the IPC. It may be picking up an IP address from one of these.
2) Is the switch 10baseT? If I remember correctly the IPC is 10baseT only.
do you have the manual? if not, email me.
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Joined: Sep 2004
Posts: 9
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I verified that bootp and dhcp were turned off on the IPC card. I also tried to turn on DHCP on the card to see if it could get its own IP address, and it could not obtain one.
I had the IPC card plugged into a port on an HP 4000M switch, and after checking, saw that the switch auto negotiated the connection to 10mb - Half Duplex. I also tried to hard code 10mb - HD on that specific port, but that didn't help.
I do have a recent manual, but thank you for the offer.
Any other advice? It almost seems like a bad card, however, if I connect to the network port on the card directly with a crossover cable, I can open the web interface. It's very odd.
[This message has been edited by edog (edited September 14, 2004).]
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Joined: Jun 2004
Posts: 224
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Joined: Jun 2004
Posts: 224 |
Had a similar problem with an IPC card. We ended up re-flashing the firmware and the card straightened right out. I'd give that a shot.
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Joined: Sep 2004
Posts: 9
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<font face="Verdana, Arial" size="2">Originally posted by BaKaatz:
Had a similar problem with an IPC card. We ended up re-flashing the firmware and the card straightened right out. I'd give that a shot.</font> That did the trick!! Thanks for the help.
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