atcomsystems.ca/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems Inter-Tel Axxess vs. NEC IPK

I am looking at buying a new system for my office and have currently received bids for the NEC IPK and the Inter-Tel Axxess. They appear to be almost indentical with a couple minor differences. The Axxess in-skin VM seems to be far superior. They offer 300+ hrs. of storage versus the VMP max 25hr. Our company likes to record alot of phone calls so I feel I will need as much storage as possible. One feature I like about the IPK is Whisper Page. The Axxess can do it with optional equipment which of course is more money. Question is, are there any features that conflict with the use of Whisper Page like call forwarding on busy, ring no answer or all modes? Question 2, can I undelete a message from the VMP? Does anybody have any good or bad comments about either system in general? Would appreciate any help in making this decision.

It is never easy to choose a new system because as you noted there so many similarities. You can undelete in the Embedded VM Card. Whisper Page, on paper, sounds nice but your folks may find it almost stressful as they are trying to listen to two conversations in one ear. Beyond features, the reseller's and the manufacturer's reputation need to be taken into consideration. Beyond simple phones, what applications are available to help you become more efficient is another factor. How easy is the system to program? Feel free to contact me if you have specific questions.

Not knowing alot about the NEC line, all I can say is that the Inter-Tel product is a very solid system. Has many bells and whistles. And in this area, I do know the Inter-Tel Branch and they will treat you right.

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