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#52305 11/13/04 08:44 PM
Joined: Oct 2004
Posts: 13
sytim Offline OP
OP Offline
Joined: Oct 2004
Posts: 13
I have a spare CPC. I do so because I can't afford to be down even for a hour. What steps do I have to take to switch from my main CPC to my backup spare CPC in the event of a failure. I'm trying to get step by step insructions on what to do so I can test trying this and then I will be ready in the event of a failure.

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#52306 11/15/04 06:17 AM
Joined: Oct 2003
Posts: 172
mrb Offline
Joined: Oct 2003
Posts: 172
this is a good question. Since Inter-Tel went to a licensed based CPC having a hot back-up is not as simple as having a saved DB. In order to get the new card up, you will have to download your license from Inter-Tel. This download file is unique to each CPC so i couldn't take my existing file and move it to a new card. If you have access to Inter-Tel's License Center, you can transfer the existing license to the new card when the old fails in a matter of minutes.

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