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Joined: Sep 2008
Posts: 9
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Joined: Sep 2008
Posts: 9 |
How can I walk up to a Cisco phone and access a particular trunk. If it was a Samsung I could dial 701-708 and get trunks 1-8. How do I do that on a Cisco. Not having line appearance on this system makes it a nightmare to shoot trouble on the telco behind it.
Thanks
joe
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Joined: Jun 2010
Posts: 2
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Unfortunately, you can't unless it was specifically programed to do so. Cisco Call Manager doesn't have any default settings like that, the have to be created.
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Joined: Sep 2008
Posts: 9
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Joined: Sep 2008
Posts: 9 |
Is it a big deal to create codes where you can test the lines on a system? would you just make 4 trunk groups with one line in each?
The company has 100 systems out there all 10 phones and 4 lines. The stores have no clue they have lines out til they start getting complaints. They could be missing calls ($$$) for weeks and until someone complains that they can't be reached or someone can't make an outgoing call, they are oblivious to the problem.
I would like each store to be able to test their lines once a week to make sure they have all the lines they are paying for.
Joe
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Joined: May 2002
Posts: 17,742 Likes: 34
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I think you'd be better served to open a new topic on your new problem.
Retired phone dude
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Joined: Jun 2004
Posts: 4,552 Likes: 5
Moderator-Comdial, ESI, Voicemail, Cisco
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Moderator-Comdial, ESI, Voicemail, Cisco
Joined: Jun 2004
Posts: 4,552 Likes: 5 |
Joe, post the new topic, and then I'll explain a couple options.
Justin
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