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Joined: Oct 2008
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djn602 Offline OP
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A few months ago we had an IPX 500 installed. I would now like to get some Polycom SIP devices talking with it. One is an Soundstation IP 6000 and then others are Wi-Fi SIP handsets.

Any pointers for an end user with access to the system via Coral View Designer? There aare certianly a lot of features that can be turned on and off in the SIP config in the Polycoms. It is really a bit overwhelming.

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You will need to have the generic SIP licenses on the system. Most of the time the IPX systems come with MGCP and Tadiran SIP licenses, so you may have to purchase generic SIP licenses. Do you know if you have them or not?

Steve

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djn602 Offline OP
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The auth file shows SIP and 2 so I think we have 2. I would like to get the conference phone working and one wi-fi set and then go from there. If the wi-fi works out well I will purchase more generic SIP licenses.

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Be sure to check the sizing of the system and port authorizations (total ports authorized vs ports used). Another thing to check is the Tadiran / SIP compatibility chart.

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djn602 Offline OP
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I have played more and still no luck getting the phone to register. I am really not sure on what the syntax is for tadiran as to the sip address. extention_numer@ip_address or???

If you go by here 3cx.com/sip-phones/polycom-ip-6000.html you can see the screen shots for this polycom.

I am not sure on the syntax for address, auth user is is the extension number I would think, password is straight forward. Then under Server 1 is the transport UDPonly also is the port 5060?

I cannot find any good info from Tadiran themselves. I did find a nice set-up guide for Avaya ip office though...grrr

We are running the latest software as of June, we have 2 SIP licenses. I have not tried other SIP devices or software.

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I personally am not familiar with setting up a generic SIP telephone...but why not call your tech? A good tech could get these up an going for you fairly fast, and then you will know exactly how to do it in the future.

Steve

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djn602 Offline OP
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I tried the company I bought the system from but they have never setup SIP devices only trunks and therefore do not know what to do. They say try Polycom, sigh. I will try an x-lite softphone and keep playing.

Thanks.

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If they are newer firmware polycom's then you can do some simple provisioning through the web interface on the phone. If not, or you would rather use the full configuration parameters, you can download the polycom administration guides and the one-generation back from current firmware yourself.

You can get all that by selecting the model phone from here: https://www.polycom.com/support/voice/index.html

Just an FYI, polycom uses a unified provisioning set-up, so all polycom's will use the same config files. It's just a matter of what firmware revision is needed to make them all work at once.

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Looking at tadiran's Sip terminal interoperability table it doesn't show that polycom as being a support sip device, unfortunately tadiran's sip is rather restricted on the terminal end. If your interested I have been able to setup an Asterisk pbx as a network node using sip trunks to a tadiran, and then you can add your polycom's as extensions on the asterisk with network numbers on the tadiran. email if your interested.

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djn602 Offline OP
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I got it working. Helps if I use the right IP. The IPx 500 has 3 IP addresses.

Now if I can just get it to ring when making an external call...it is pretty weird. If I call an internal number I can hear it ring while I wait for someone to answer but it does not ring if I dial an outside number (9 and the number..)

Thanks again.

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