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#528300 11/02/11 01:03 PM
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Hi guys, I'm putting in my first Mbx. What is the best way to allow exts. and the operator to handle multiple calls? Also We have a PRI and I'm not getting the name with CID.
Thank you Pat

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#528301 11/03/11 04:06 AM
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I can't help you on the multiple call portion of your question since since we haven't done a MBX through our shop at this point, but since the programming is quite similar to the SBX, I'd check to see if there's a PGM 147 for CO CID Attribute and set all channels to NAME instead of TEL.


Chris
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#528302 11/03/11 12:27 PM
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Use Loop and Call Park Keys when using a PRI since it isn't practical to square the system.


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#528303 11/07/11 12:23 PM
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Thanks guys! The loop keys work, and the provider was not sending the name.


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