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Joined: Dec 2005
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I have searched the manual with no luck. How do I set up automatic night mode? I have the system set up to be answered by the night greeting but you have to manually put the system in night mode at station 100. Where would I find the schedule to set up the days and times to be answered by the night greeting?
PS... I am programming with the TCP-IP connection, not through the phone itself.
"I thought I was wrong once, but I was mistaken"
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Joined: Sep 2011
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That would be the Weekly Time Table (under Tables), PGM 233.
You will need to change the system to Auto Ring mode from the Attendant station for it to follow the schedule.
Chris
NECOM Solutions powered by Internet and Telephone, LLC
Comdial, Vertical, NEC DSX/SL1100, Avaya IP Office
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Joined: Dec 2005
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Thanks CMM. I know how to put it into night, day,and on demand mode from the attendant...Is auto mode also one of those selections that I don't remember seeing?
"I thought I was wrong once, but I was mistaken"
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It is an attendant option.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Dec 2005
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Ok...I see it now. Attendant, Supplementary,4,5, save. Thanks
"I thought I was wrong once, but I was mistaken"
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Joined: Dec 2005
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New question about this. When the system is in "auto mode" the attendant's phone has a button (dnd I think) that blinks rapidly and it is quite distracting. Is there a way to turn it off or make it go solid?
"I thought I was wrong once, but I was mistaken"
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Not that I have been able to find.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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in setting up the weekly timetable, do you just have to pick the index = 0, then make sure all the CO's you want to follow it are in the Tenacy Group=0 and do DND/Fwd+5+Hold? I have a customer that swears they have pressed DND/FWD+5+Hold and it is not working?
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Joined: Jan 2008
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Obviously you have to assign night destination in CO ring assignments. After that set time in table index 0, and follow attendant instructions, just like you posted above: dnd/fwd 5 hold/save. This has to be done at the operator station. It is the same for cos and did numbers.
Just a note...if you are using a CCR menu at night you set this up for night with DISA type service in PGM 140 not ringing assignment.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Yeah Derrick, I have set those options as well, the customer must not be setting the auto mode. Thanks
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