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Joined: Oct 2006
Posts: 248
Member
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Member
Joined: Oct 2006
Posts: 248 |
Has anyone messed with the MSN table when they had over lapping DID's? I set it today, both DID's ring where they should but both hang up within seconds of the call? The DID's are i.e. XXX-XXX-4998, and XXX-XXX-8998. 4998 - goes to station 141, and 8998 - goes to an AA. If I call 8998, the AA answers with Thank you for calling, and it hangs up. Other DID's that point to the same AA play the whole greeting? I am sure I missed a little step but cant find to much in the docs about it..
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Well, I guess there is a good reason why the cheat sheet says to contact tech service if you use the MSN table...there are no directions in the documentation.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Oct 2006
Posts: 248
Member
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Member
Joined: Oct 2006
Posts: 248 |
Yeah and I think there is only one person who knows it and I left her a voicemail.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
You might be better off to get a new non conflicting did number.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Apr 2013
Posts: 18
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Member
Joined: Apr 2013
Posts: 18 |
Hello All, I came across this thread while researching upgrading an existing SBX IP system to use the PRI card/PRI service. After reading this thread my upgrade appears to be pretty similar so I was wondering if there is anything anyone can relay to me in the form of any tips or userful information. Thanks in advance
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