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#528804 03/06/12 06:06 AM
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I installed an sbx yesterday and calls forward to VM after ring no answer on the stations but gives a busy if the station is in use. I must have missed something. Also I couldn't set the password for the VM is there a default that needs to be changed.

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#528805 03/06/12 02:26 PM
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Forward to voice mail when busy is set manually at each phone. It is a user function. The SBX does not have the same kind of station presets that the XTS or STS has. Are you asking about the main greeting password? Or are you asking about individual mailbox passwords? Passwords for mailboxes are set at each station trans/pgm 312 sets it (they can also be set in admin programming)...but they have to be turned on in station attributes III pgm 113 in order to function.

To change system greetings thru CCR the password is the same as attendant station password.


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#528806 03/07/12 08:46 AM
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I program did call wait=on in pgm 114 to call forward to voice mail when station busy. Hope that helps.

#528807 03/07/12 09:34 AM
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Quote
Originally posted by Ted:
I program did call wait=on in pgm 114 to call forward to voice mail when station busy. Hope that helps.
DID call wait. That only effects DID/DISA calls which includes calls transferred by the AA which are also DISA calls.


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#528808 03/07/12 12:23 PM
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Derrick, I know you are probably right. It seems I had the same problem as TCE early on and someone suggested the pgm 114 fix and I thought it worked at the time. I must have been wrong.

#528809 03/08/12 05:09 AM
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Speaker+Fwd+4+# on each station will busy/no ans fwd to each statins vm?

#528810 03/08/12 05:17 AM
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That is correct (except for the operator station) but the user has to record their mailbox greeting first or the forward will not save.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
#528811 03/08/12 06:11 AM
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By operator station I assume you mean ext 100. What is it for ext 100?

#528812 03/08/12 06:16 AM
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I tried programing the password using pgm 31 as it is in the VM Quick reference is it a typo? Should it be 312?

#528813 03/08/12 11:24 AM
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311...you need to download the latest VMQR from V-connect. It is REV 3.7


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"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

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