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Joined: Jul 2008
Posts: 127
Member
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Member
Joined: Jul 2008
Posts: 127 |
Hi guys, I have a Mbx with a PRI that randomly gets echo on calls even though the provider has echo cancellation on.Sometimes the analog port of the system used for faxes reads poor line quality also.Is there anything we can adjust in the Mbx to help.
Thanks Pat
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
when you are using a analog port for a fax, there are some settings you have to make. I am sorry, its been a while, so I cant tell you the exact ones, but I think they are under DN attributes. I remember having this same issue, and I had to call tech support to fix this.
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Joined: Jul 2008
Posts: 127
Member
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Member
Joined: Jul 2008
Posts: 127 |
Thanks Z-man! I will do that.
Pat
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Set fax mode on pgm 123 button 8 and set data security button 6 for each fax extension.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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