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Joined: Jun 2005
Posts: 91
OP Offline
Joined: Jun 2005
Posts: 91
Hi there. I have a CPC-Dual Axxess system running v8.xx.

We wish to get the SMDR log and System OAI events off the CPC via an IP socket by writing our own software, rather than rely on TASKE or Inter-Tel Call Center Suite.

I have some experience reading and parsing this data via serial-port, but now want it via TCP/IP over the network.

I have the OAI SDK for v4.4 but thats a ways back, and obviously doesn't cover anything about TCP/IP.

Does anybody have information about the protocols required? Has the SDK been updated at all? If so, what's its part #? I've experiemented a bit with connecting to port 4000, and enabling SMDR socket communication in DBStudio but fail out of that pretty quickly.


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Joined: Oct 2003
Posts: 172
mrb Offline
Joined: Oct 2003
Posts: 172
there is no real toolkit for smdr. It is what it is; a real time data stream of fixed fields. You can get the field lay out from the install manual. if you have the OAI toolkit already and it is registered you can get an update through Inter-Tel. You can send an email to me and I can get you a contact. I just need to verify who the new contact is.

Joined: Jun 2005
Posts: 91
OP Offline
Joined: Jun 2005
Posts: 91
Thanks for the info.

I wouldn't have a current licese for the SDK, what would be the part #?

I know what the contents of the SMDR or OAI data are, I'm wondering more about the actual process of getting the data is.

Ie. its not something like connect(tcp,ip_address, port=4000), read in data until end-of-line, parse it out. I already tried something that simple. I'm looking for the low-level protocol to get the data over the network (ie. a virtual serial-port?)

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