sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Cisco ATA connecting to a CIX670

We have a CIX670 with an MIPU card. I have a Cisco ATA 186 that is, as of this moment, working with it. The Cisco ATA is on the same network as the MIPU card, so NAT or firewall issues cannot be causing the issue. When the ATA initially connects, it doesn't work correctly. It can make calls, but the moment the person on the other end picks up, the ATA changes to a busy signal. If we try to call the ATA, the ATA doesn't ring and the phone we are calling it from doesn't ring either. The ATA did this the first time we tried to connect it to the CIX and it did it when we left it on overnight. I'm not sure exactly how we fixed the ATA. We rebooted it a couple of times and we used the iPhone SIP client, Media5, and it started working after that. Does anybody have clues on what is causing this? We mirrored the port the ATA is on and plan on sniffing the traffic when it breaks again. Also, when we try to set "IP Phone Login Password" to Enabled, we get an error: "CTX Error: (0x319b39) 0,0,49,260,57". We have entered a "Security Code" (Option 43 under Station Assignments) and we continue to get this error when we try to enable the "IP Phone Login Password" (Option 49 under Station Assignments). Thanks!

I believe my problem has to due with a bug with in the SIP code for our MIPU card. I've contacted our phone vendor and he will be coming by on Tuesday to update all the firmware for this phone system. Anyway, when the ATA is not working, the following is data from a request and response packets from the MIPU card: [quote]REGISTER sip:192.168.1.143 SIP/2.0 Via: SIP/2.0/UDP 192.168.1.162:5060 From: To: Call-ID: [email protected] CSeq: 1 REGISTER Contact: ;expires=120 User-Agent: Cisco ATA v2.15 ata18x (020927a) Content-Length: 0 SIP/032 200 OK Via: SIP/2.0/UDP 192.168.1.162:5060;received=192.168.1.162 Record-Route: From: To: ;tag=a2d50252f095bf4f Call-ID: [email protected] CSeq: 1 REGISTER Contact: sip:[email protected]:5060;q=1.0;expires=120 Content-Length: 0[/quote] When it is working the following is the request and response: [quote]REGISTER sip:192.168.1.143 SIP/2.0 Via: SIP/2.0/UDP 192.168.1.162:5060 From: To: Call-ID: [email protected] CSeq: 1 REGISTER Contact: ;expires=120 User-Agent: Cisco ATA v2.15 ata18x (020927a) Content-Length: 0 SIP/2.0 200 OK Via: SIP/2.0/UDP 192.168.1.162:5060;received=192.168.1.162 Record-Route: From: To: ;tag=a2d5024ebbcb3c91 Call-ID: [email protected] CSeq: 1 REGISTER Contact: sip:[email protected]:5060;q=1.0;expires=120 Content-Length: 0[/quote] Notice the first line of the response when it is broken is "SIP/032 200 OK". Also, wireshark doesn't identify the response as SIP (It is UDP on SIP's ports, but it doesn't believe it is SIP). I've got a capture when the phone registers and when it starts working if anyone wants to see that.

I apologize for the crappy spacing on this. For some reason when I post, it kills all the line feeds in my post. I was hoping the quote sections would come out right as well, but they did not.