sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Static on messages left on vm lg cards

Print Thread

Rate Thread

Page 1 of 2

Static on messages left on vm lg cards #532571 08/11/12 10:20 PM
Joined: Mar 2005 Posts: 172 brooklyn new york11224 kraneworldchamp Member
kraneworldchamp Member Joined: Mar 2005 Posts: 172 brooklyn new york11224	Hey Guys I have a customer with a partner system the sysyem has 4 phone lines when ever they have messages left the messages sound like someone is talking through a broken speaker when i am talking on the phones on regular calls all lines are crystal clear this happens on all of the exts I changed the VM card but the problem remained I Tried another processer but the problem still remained with that one too. Intercom to intercom voice mails left are also clear This leads me to belive that its got to be the phone lines except that the phone lines are clear on phone calls .Has anyone ever seen this ? Thanks in advavce

Avaya IP Office Help & Support Website

Avaya IP Office Help & Support Website

FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Re: Static on messages left on vm lg cards kraneworldchamp #532584 08/12/12 08:04 AM
Joined: Dec 2005 Posts: 9,181 Likes: 9 Arlington, Massachusetts dexman Spam Hunter
dexman Spam Hunter Joined: Dec 2005 Posts: 9,181 Likes: 9 Arlington, Massachusetts	Is the processor an R8? I think that is a known issue when using a Partner Voice Messaging with an R8 processor. I Love FEATURE 00

Re: Static on messages left on vm lg cards dexman #532592 08/12/12 09:10 AM
Joined: May 2002 Posts: 4,310 Likes: 8 ROSEDALE hitechcomm Moderator-Avaya, Polycom
hitechcomm Moderator-Avaya, Polycom Joined: May 2002 Posts: 4,310 Likes: 8 ROSEDALE	I beleive there is a patch (update rel) to fix that. A ABP can get that for you if yopu can't. I had a similiar problem twice with R8 and the patch fixed it. www.iSimply1.com

Re: Static on messages left on vm lg cards kraneworldchamp #532596 08/12/12 10:09 AM
Joined: Mar 2005 Posts: 172 brooklyn new york11224 kraneworldchamp Member
kraneworldchamp Member Joined: Mar 2005 Posts: 172 brooklyn new york11224	No im pretty sure its a 3.0

Re: Static on messages left on vm lg cards kraneworldchamp #532597 08/12/12 10:13 AM
Joined: Mar 2005 Posts: 172 brooklyn new york11224 kraneworldchamp Member
kraneworldchamp Member Joined: Mar 2005 Posts: 172 brooklyn new york11224	also when I switched the processer the problem remained at that site

Re: Static on messages left on vm lg cards kraneworldchamp #532598 08/12/12 10:20 AM
Joined: May 2002 Posts: 4,310 Likes: 8 ROSEDALE hitechcomm Moderator-Avaya, Polycom
hitechcomm Moderator-Avaya, Polycom Joined: May 2002 Posts: 4,310 Likes: 8 ROSEDALE	Let me understand You changed the processor and the vm card? What vm system is it. Ken www.iSimply1.com

Re: Static on messages left on vm lg cards kraneworldchamp #532614 08/12/12 11:55 AM
Joined: Dec 2005 Posts: 9,181 Likes: 9 Arlington, Massachusetts dexman Spam Hunter
dexman Spam Hunter Joined: Dec 2005 Posts: 9,181 Likes: 9 Arlington, Massachusetts	The header implies a large Partner Voice Messaging. I Love FEATURE 00

Re: Static on messages left on vm lg cards dexman #532616 08/12/12 12:15 PM
Joined: May 2002 Posts: 4,310 Likes: 8 ROSEDALE hitechcomm Moderator-Avaya, Polycom
hitechcomm Moderator-Avaya, Polycom Joined: May 2002 Posts: 4,310 Likes: 8 ROSEDALE	Good point Lets make sure he has a different Processor and vm card installed. www.iSimply1.com

Re: Static on messages left on vm lg cards kraneworldchamp #532633 08/12/12 02:30 PM
Joined: Dec 2005 Posts: 9,181 Likes: 9 Arlington, Massachusetts dexman Spam Hunter
dexman Spam Hunter Joined: Dec 2005 Posts: 9,181 Likes: 9 Arlington, Massachusetts	On the other hand, the request to clarify which voicemail is being used could be warranted. "vm lg cards" could also mean Partner Mail VS or Avaya Partner Messaging (voicemail "large cards"). Last edited by dexman; 08/12/12 02:30 PM. I Love FEATURE 00

Re: Static on messages left on vm lg cards kraneworldchamp #532657 08/12/12 06:14 PM
Joined: Feb 2005 Posts: 12,356 Likes: 4 New York hbiss Member
hbiss Member Joined: Feb 2005 Posts: 12,356 Likes: 4 New York	Quote I changed the VM card but the problem remained I Tried another processer but the problem still remained... At this point I don't think it matters what VM he has. He changed everything. Me thinks something is amiss with the symptoms you are reporting. -Hal CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.