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#532215 08/08/12 11:35 PM
Joined: Sep 2006
Posts: 276
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Ted
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My experience is not extremely great or valuable. But I work on Lucent, Toshiba, Panasonic, Intertel, Comdial and obviously Vertical. I think if you can't figure something out and you have an avenue for help, that's a good thing. I think a technical staff that is paid to support you is a good thing. I think this forum is a good thing. I think if we try to concentrate on the good things and forgive what we can't control, that is a good thing.

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Ted #532321 08/09/12 10:37 PM
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Well said Ted!


Jim Hoey

SST Communications
597 West Montauk Highway
Lindenhurst, New York 11757

631 956-0100

www.sstcom.com

Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
Ted #532882 08/14/12 11:55 AM
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Hello, I apologize if I am in the wrong thread. I have an xcelerator IP system and I am having no luck finding a place to download firmware. Can anyone please help or point me somewhere to get this info. Vertical said to call accessline and accessline said that they would not help me becuase I am not a customer........I have spent days searching the web with no results..any help or advice would be greatly appreciated.

gmerilli #532901 08/14/12 02:43 PM
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gmerilli, you should start a new thread in Vertical for this. I don't have an answer for you. Posting it as a separate item will stand out for someone to help.


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