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Joined: Aug 2006
Posts: 24
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Joined: Aug 2006
Posts: 24 |
On a CICS I have one extension that has four lines set to appr&ring, but when line4 rings and you press the line button, it picks up a DT on line 3 and line 4 continues to ring. Any ideas?
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Joined: Aug 2008
Posts: 258
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I just had that problem n was software, one thing I would check first tho is are lines 3 n 4 same #?it happens, try new line card also
Kevin
Centennial Telecom
Las Vegas
(702) 689-4090
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Joined: Aug 2006
Posts: 24
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But it only happens on one extension
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Joined: Mar 2001
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Do [Feature * 0) and you will see the last two lines are reversed.
Remove the line appearances and put them on again starting with line one (as appear and ring) and all will be well.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Also verify that it is indeed Appear & ring and not just ring for that extension. The button may be there, but improperly programmed.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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