Hi all,
I have an account that we moved an existing encore 3000 to a new location about a year and a half ago.
Everything was working great and no issues. this week we got a call that none of the phones are working and there is a message on the screen saying officelink 2.01.
To me it looks like its getting stuck in the boot up of the system.
we rebooted the system and it came back up.
we get a call today saying that it happened again, went back out rebooted again. worked fine left and a few hours later happened again.
this is the only account I have with this system and don't know enough about it to figure what might be causing it.
Any troubleshooting tips would be great.
Thanks