|
|
|
|
Joined: Oct 2006
Posts: 1,417 Likes: 7
Member
|
|
Member
Joined: Oct 2006
Posts: 1,417 Likes: 7 |
System is BCM 450. I have some DID numbers that aren't programmed to any user or TL. What is the best way to handle these so that a call to one of these vacant numbers goes to a recording ("you have reached a non-working number") without any options, like pressing 0 to get out.
I tried answering the TL with a AA greeting table with the message, but you could still press 0 or # to dial by name.
Thanks.
Jim
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
|
|
Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Set up an Auto Attendant CCR tree for this.
Make sure your path 0 is NOT a menu but an INFORMATION.
Give your message then make it disconnect.
(you record your message in path 0 )
Then have this CCR (table) answer those DID Trunks.
And the greeting for this table should be empty.
Last edited by NTlayoff; 10/02/12 11:14 AM.
If CON is the opposite of PRO
Then what is the opposite of Progress?
|
|
|
|
|
Joined: Oct 2006
Posts: 1,417 Likes: 7
Member
|
|
Member
Joined: Oct 2006
Posts: 1,417 Likes: 7 |
That worked great Jim. Thanks!
I think I originally forgot to make path 0 Info only.
Thanks again.
Jim
|
|
|
|
Forums84
Topics94,565
Posts640,180
Members49,869
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
11
guests, and
60
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
