|
|
Joined: Feb 2005
Posts: 600 Likes: 4
Member
|
|
Member
Joined: Feb 2005
Posts: 600 Likes: 4 |
Hi Guys
I'm an NEC tech that has been tasked with connecting to a Panasonic TVM50. the problem is, with inband signalling all the NEC can do is send the extension number the call was destined for via DTMF tones. when someone dials in to get messages the system won't send any info. The tech I'm working with has never tried to interface with an NEC so my question is, has anyone here done this and can you help with the TVM settings.
Many thanks in advance.
R4
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2003
Posts: 2,924
Member
|
|
Member
Joined: May 2003
Posts: 2,924 |
use trace in the TVA or a digit trapper to see what the NEC sends in different conditions.
Then modify TVA DTMF expectations.
|
|
|
|
|
Joined: Feb 2005
Posts: 600 Likes: 4
Member
|
|
Member
Joined: Feb 2005
Posts: 600 Likes: 4 |
Already used a digit capture buttinski and the output is as dumb as described!
|
|
|
|
|
Joined: Jul 2006
Posts: 2,767 Likes: 22
Admin
|
|
Admin
Joined: Jul 2006
Posts: 2,767 Likes: 22 |
Wow. Asking on two or more forums now? WHICH NEC SYSTEM and did you set the port for VM?
And, just in passing, fix your profile. You are not in the U.S., so I'm guessing Canada.
Carl
Last edited by Carl Navarro; 10/03/12 02:41 AM.
This model is end of life
|
|
|
|
|
Joined: May 2003
Posts: 2,924
Member
|
|
Member
Joined: May 2003
Posts: 2,924 |
Two ways to make third party VM work
1. Have phone system send what VM needs.
2. Have VM set for what phone system sends by default.
For anyone here to help you, need WHAT NEC system you have?
|
|
|
|
|
Joined: Feb 2005
Posts: 600 Likes: 4
Member
|
|
Member
Joined: Feb 2005
Posts: 600 Likes: 4 |
Ok
The system is a NEAX 2000 IVS2
The question is on 3 forums
A bit further afield than Canada! I'm in Oz
However the system is truly dumb when using inband signalling. All it will send is the dialed number on a call to the voicemail pilot or the original destination number for a forwarded call! There are no other signals at all as the system normally uses either MCI via serial connection or Protims which is the proprietary NEC signalling protocol.
|
|
|
|
|
Joined: May 2003
Posts: 2,924
Member
|
|
Member
Joined: May 2003
Posts: 2,924 |
I do not know that system. This should be moved to the NEC forum.
If you can't change what the system sends, and that's all it sends as you have checked, I would say your out of luck.
One would think there is a place in programming to set up DTMF integration.
The TVA has no serial integration.
Someone on NEC forum would know.
Last edited by brokeda; 10/04/12 12:01 PM.
|
|
|
|
|
Joined: Jul 2006
Posts: 2,767 Likes: 22
Admin
|
|
Admin
Joined: Jul 2006
Posts: 2,767 Likes: 22 |
I vaguely remember only two systems that used serial integration that didn't cost an arm and a leg. One was the PanaVoice and the other was an Amanda. Probably Key Voice makes one, and it's a function of key codes that turn on the serial port.
Expect to pay a whole lot more than the price of a two-port TVM50. Outside of that, they'll have to learn to use #6 *ext
sequences to check in.
Carl
Last edited by Carl Navarro; 10/04/12 12:26 PM.
This model is end of life
|
|
|
|
|
Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
|
|
RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Or issue all the users pocket DTMF dialers. 
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
|
|
|
|
|
Joined: Aug 2009
Posts: 1,118
Member
|
|
Member
Joined: Aug 2009
Posts: 1,118 |
keyvoice did nec smdi too!
|
|
|
|
Forums84
Topics94,543
Posts640,074
Members49,857
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Toner),
361
guests, and
36
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
