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Joined: Aug 2012
Posts: 4
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I downloaded the latest DSX System Administrator v3.29 and installed it on my new Win7 laptop, however, when I try to login to my phone system, I get the message "System not Responding to Login Command - Another Programming Session May be Active"
v3.25 still works on my old laptop
Seems like I missing something really simple here. No one else is connected, I can ping the system, I can scan the ports and see 80 and 8000 open.
Does anyone know the magic trick on this one?
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
how are you trying to connect ?
have you tried both USB and Ethernet ?
done a system reset on the DSX ?
Skip
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Serving SW and West central Fl since 1984
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Joined: Aug 2012
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Trying to connect over Ethernet. Tried USB as well. System was reset. Firewall is off on my system.
Here's something funny: I created a VM on my Laptop and installed System Administrator on that. Works just fine.
-Chuck
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Joined: May 2003
Posts: 2,924
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Joined: May 2003
Posts: 2,924 |
Do you have right level Admin program?
Does it say USB error?
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Joined: Aug 2012
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No explaination. All of a sudden it worked. Turned my firewall after, still works.
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Joined: Sep 2011
Posts: 100
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Joined: Sep 2011
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Silly question, but have you tried to reinstall the application on the Win7 laptop? It may have been a bad install/upgrade of the system driver (big red security warning in Win7) during the install.
Same issue is happening with one of our techs as well. We don't have a cabinet in-house at the moment so I can test his laptop, but DSX support fed him the line that it wasn't supported on Win7. I have it installed just fine, and working, on my win7 pro (bootcamp) laptop using the 64-bit version. I'm pretty sure I didn't have to adjust the Windows Firewall at all either.
Chris
NECOM Solutions powered by Internet and Telephone, LLC
Comdial, Vertical, NEC DSX/SL1100, Avaya IP Office
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Joined: Aug 2012
Posts: 4
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I reinstalled it several times. Just started working out of nowhere.
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