|
|
|
|
Joined: Jan 2007
Posts: 154
Member
|
|
Member
Joined: Jan 2007
Posts: 154 |
I have two seperate clients that have the same setup of an IPedge and a PRI thru and Adtran 908e with the same issue, but they have differnet PRI carriers. Both of them have a few, not all, toll free numbers that they can not call. When they do, they hear RNA, but when calling it from a cell phone or POTS line, it goes right thru to an auto-attd.
I would assume there is a blown config in either the IPedge or the Adtran, but not sure where to look exactly.
Tech support wants me to go trap the call with Wireshark on both sides of the adtran, but hoping to skip that step with a solution that someone else has already found.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2007
Posts: 627
Member
|
|
Member
Joined: Jun 2007
Posts: 627 |
Can you share one of the numbers, can test it on ours.
|
|
|
|
|
Joined: Feb 2005
Posts: 1,037
Member
|
|
Member
Joined: Feb 2005
Posts: 1,037 |
If it's a toll free number I would look at the long distance provider.
|
|
|
|
Forums84
Topics94,537
Posts640,051
Members49,854
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
208
guests, and
27
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
