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Joined: Nov 2006
Posts: 37
Member
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Member
Joined: Nov 2006
Posts: 37 |
I have a customer who owns a hotel.I have the lines coming in to ring LDN 1, 2 and 3. The console is in immediate over flow to a hunt group with three extensions which are on a cordless phone. When a call comes in the first extension rings 4 times and them rolls over to the next extension in the hunt group. My customer does not want the call to roll over to the next extension in the hunt group. Can the hunt group be programmed not to roll over or would a ring group work better here? My customer is 60 miles one way so I was just trying to get an answer before I made the trip. Any help would be appreciated!
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Joined: Dec 2005
Posts: 7,056
RIP Moderator-Mitel, Panasonic
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RIP Moderator-Mitel, Panasonic
Joined: Dec 2005
Posts: 7,056 |
Ring group, Command 381, is your only choice. Be sure and remove those extensions from the hunt group. I have no idea what would happen with the same extensions in a hunt group AND the ring group, but with my luck, it would bring the system to it's knees!
When I was young, I was Liberal. As I aged and wised up, I became Conservative. Now that I'm old, I have settled on Curmudgeon.
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Joined: Nov 2006
Posts: 37
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Joined: Nov 2006
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