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Joined: Jun 2007
Posts: 81
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Member
Joined: Jun 2007
Posts: 81 |
Just received a request from a new client that I have not received before...supposedly the old system would ring multiple phones if a held call was not retrieved before the hold recall timer expired. It is a doctor's office so the user that put the call on hold typically is not next to the phone to answer it if the recall timer does expire. The old system would ring back to several extensions. Is that possible on the TDA50? I don't know anyway to do it but that doesn't mean it isn't possible.
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Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
extension settings option 1, transfer recall destination, set it to a group.
works for transfered call, not 100% it will work for hold
Last edited by OBT; 11/07/12 03:03 PM.
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Jun 2007
Posts: 81
Member
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Member
Joined: Jun 2007
Posts: 81 |
Just tested it and it does not work. Works well for transfer recall but not hold recall.
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Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
Maybe call park would work
“I have not failed. I've just found 10,000 ways that won't work.”
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