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ordingsDK-40 Voicemail #539971 11/20/12 02:06 PM
Joined: Jan 2004 Posts: 226 Virginia Beach VA Tele-Tek Member
VA Tele-Tek Member Joined: Jan 2004 Posts: 226 Virginia Beach	I have a customer that has a DK40 with voicemail. Whenever they loose power, they have to set up the Voicemail Auto attendant recordings all over again. Is there a simple fix for this, perhaps an on board battery? Thanks in advance!

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Re: ordingsDK-40 Voicemail VA Tele-Tek #539972 11/20/12 02:12 PM
Joined: Jan 2006 Posts: 2,266 Likes: 1 Knoxville Tennessee Steve Mull Member
Steve Mull Member Joined: Jan 2006 Posts: 2,266 Likes: 1 Knoxville Tennessee	What voicemail do they have ?

Re: ordingsDK-40 Voicemail Steve Mull #539973 11/20/12 02:22 PM
Joined: Jan 2004 Posts: 226 Virginia Beach VA Tele-Tek Member
VA Tele-Tek Member Joined: Jan 2004 Posts: 226 Virginia Beach	Im not sure Steve. I may need to go onsite and pull the cover off. Its an older system and they don't have any documentation. Last edited by VA Tele-Tek; 11/20/12 02:23 PM.

Re: AA Recordings on DK-40 Voicemail Steve Mull #540080 11/22/12 11:44 AM
Joined: Jan 2004 Posts: 226 Virginia Beach VA Tele-Tek Member
VA Tele-Tek Member Joined: Jan 2004 Posts: 226 Virginia Beach	Its an IVP8 Voicemail. Thanks!

Re: AA Recordings on DK-40 Voicemail VA Tele-Tek #540283 11/26/12 11:18 AM
Joined: Nov 2005 Posts: 645 Rochester, NY Amy DeBruyne Member
Amy DeBruyne Member Joined: Nov 2005 Posts: 645 Rochester, NY	Does it lose all of it's programming or just the greetings? I don't think the IVP8 has a battery strap does it?

Re: AA Recordings on DK-40 Voicemail Amy DeBruyne #540397 11/27/12 03:37 PM
Joined: Jan 2004 Posts: 226 Virginia Beach VA Tele-Tek Member
VA Tele-Tek Member Joined: Jan 2004 Posts: 226 Virginia Beach	Its loosing all programming (system and voicemail recordings) when power drops. Recordings to the AA are lost even if the power does not go out. It has been happening about every 2 weeks. Strange.

Re: AA Recordings on DK-40 Voicemail VA Tele-Tek #540455 11/28/12 04:10 AM
Joined: Jun 2003 Posts: 3,273 Likes: 1 Los Angeles, CA phonemeister Moderator-Toshiba
phonemeister Moderator-Toshiba Joined: Jun 2003 Posts: 3,273 Likes: 1 Los Angeles, CA	During boot-up it will go into a panic mode if it can't load all of the files correctly. It will then try to load the database from the "good" directory which in this case is probably a mirror of the default database. By default, the Stratagy does a routine maintenance every Tuesday morning in which a re-boot is performed. Do you notice if it loses its programming on Tuesdays? Regardless, it's time to replace the flash card in the unit before it fails. PM me if you need help with repair.