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Joined: Nov 2010
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I have a customer who wants to play their moh source over the paging spkrs also. The system is a dk280 with a piou single zone paging card. I had them dial #491 from port 000 and they got a busy signal. Is this correct?, do I have to go on site and allow bgm, will it play bgm from the processor rca plug or do I have to hook it up to a station port or a multi-zone piou?
Any help is greatly appreciated.
Thanks, Dave.

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Without looking for the old 280 manual, have them try just 491 (without the #). The older software didn't require the #. If this doesn't work, post back and I will look it up.

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Its definitely #491, The display says BGM on, but they also get a fast busy, and no music over paging spkrs. I have not been on site yet. I've been working with them on the phone before I go on site.
Thanks, Dave.

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I believe that only plays the music over the phone speaker

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Unless the phone system holds the MOH source you don't need to connect to it for BGM on paging speakers. Connect a cable direct from the music source to input on paging amp.


Merritt

Business Telephones & Equipment + Commercial Audio/Video Products
Commercial Communications . . . Turner, Maine
If it was built after 1980 don't expect it to work right.
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If you need to mute bgm during page connect it to rd/br br/rd pair of the piou. I'm not sure if you can turn it off and on from 200 if you wire it that way?


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