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#540127 11/23/12 06:39 PM
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Client is "upgrading" from her Nortel 3x8 to an XBlue next Tuesday. Just realized today that the X16's phones don't use standard headsets that use a modular connection, but need the type with a 3/32" plug.

Client wants (& uses) a model that is monaural & goes over the head.

I just checked Plantronics website & I don't anything available.

What do you use and/or recommend?


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
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Dave...we use the following:

Plantronics part number 43038-01 18" Rt Angle 2.5 mm cord
Plantronics part number 40703-01 Extender cord

Then what ever style headset top the customer prefers.


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Thanks. Never thought of ordering them in pieces. :bang:


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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If they want something inexpensive, they are the same size plug that fits a cell phone. Electronics stores like Fry's here sell them for $19.95 and most any cell phone headset should work.

You can also get a Bluetooth adapter and use any cordless headset you want.


THE Bracha, old blond specialist in Rube Goldberg solutions.
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Also the Plantronics CS wireless series works well. But not the handset lifter.

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What was the issue with the lifter. I've used that on another client's XBlue, without issue.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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I've done several and they get caught on the clip by the handset. If you have it working they may have redesind it. XBlue know of the problem

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Client has had it for about a couple of years and hasn't complained yet. Did you use the extender arm?


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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No, I don't think so. That works ok?

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Like I said, it was a couple of years ago and haven't heard about any issues. I was just there about a month ago or so for something else and they didn't say anything about the lifter/headset.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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