Forwarding Calls to an Outside Number

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Forwarding Calls to an Outside Number #541350 12/11/12 04:27 PM
Joined: Oct 2007 Posts: 44 IL bg6214 OP Member
OP bg6214 Member Joined: Oct 2007 Posts: 44 IL	I'm not familiar with this Nortel Norstar system, but after poking around, I found Feature 4 will call forward to another extension, but I'm wondering, can you call forward to an outside phone number? We want to call forward all calls to another office if possible. We have an office in the San Bruno, CA area, and they will move in with our San Francisco office temporarily, and as a backup plan, we are trying to figure out how to use the phone system to forward calls, if the carrier order doesn't complete in time. Thanks.

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Re: Forwarding Calls to an Outside Number bg6214 #541366 12/11/12 07:03 PM
Joined: Jun 2006 Posts: 8,729 Likes: 2 Cookshire-Eaton MooreTel Moderator-Nortel, Computers, General
MooreTel Moderator-Nortel, Computers, General Joined: Jun 2006 Posts: 8,729 Likes: 2 Cookshire-Eaton	Simply have your carrier install call forwarding on the 1st line if it's not already there. Then engage it to forward the calls to your new office number. Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!

Re: Forwarding Calls to an Outside Number bg6214 #541371 12/11/12 08:05 PM
Joined: Feb 2005 Posts: 1,611 Toronto, Canada Curlycord Member
Curlycord Member Joined: Feb 2005 Posts: 1,611 Toronto, Canada	Above mentioned is preferred using the carrier because it is simple, press line 1 and the * code....done. If you want the system to do it then it will tie up lines like a conference and have less volume. Both Software 4.1 and a tech to program it required. =---()))))))))---= www.curlycord.com Toronto, Canada

Re: Forwarding Calls to an Outside Number Curlycord #541382 12/11/12 09:53 PM
Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA NTlayoff Moderator-Nortel
NTlayoff Moderator-Nortel Joined: Dec 2003 Posts: 2,086 Columbus, Ohio, USA	Curlycord is 95% correct. Sometimes it will have less volume and may be hard to hear and it ties up two lines. But it does not have to be 4.1 software. It has to be at least 4.1 or higher. And you have to use routing. It is best to call a tech to set it all up. Then you can forward on demand. Last edited by NTlayoff; 12/11/12 09:53 PM. If CON is the opposite of PRO Then what is the opposite of Progress?

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