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Joined: Jan 2007
Posts: 100
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OP
Member
Joined: Jan 2007
Posts: 100 |
I am working with a CTX-100 with digital phones. Starting about 3 weeks ago, extension 115 will call extension 100 by itself. The phone is back in the shop and sometimes there is nobody back there and it will call 100. Swapped phones and that did not help. If I leave 115 unplugged it still calls 100 and ties of phone. You have to pick up the receiver at ext 100 and hang it back up to get the phone working. The display on 115 doesn't show any type of call forwarding or message waiting set. No other lights set. Could it be a Call Return feature? I figured it would have expired by now. Doesn't happen every day, sometimes it will happen 5 times in a day. Weird, not sure what to do next.
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Joined: Jan 2006
Posts: 2,266 Likes: 1
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Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
Have you tried deleteing X-115 and rebuilding ?
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Joined: Dec 2011
Posts: 82
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Joined: Dec 2011
Posts: 82 |
We are a tosh dealer had same thing on are office system turned out to be the extn card dodgy batch it might do it 4x in a week then not for 9 months
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
If your bdku is a v1 then swap it out with a higher version.
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Joined: Jan 2007
Posts: 100
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OP
Member
Joined: Jan 2007
Posts: 100 |
Thanks for the assistance, I will try your suggestions and let you know what the fix is. Thank you.
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