web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#54233 01/25/06 07:21 PM
Joined: May 2001
Posts: 506
Member
Member
Offline
Joined: May 2001
Posts: 506
Any one else have trouble with these?
I have one right now that drops calls back to dialtone after dialing, then you can redail the number, very inconsistant though.
Cust has a T1 split for data and 12 loop start lines. :confused:


Devin
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

#54234 01/26/06 04:02 AM
Joined: Nov 2001
Posts: 2,500
RCA Offline
Member
Member
Offline
Joined: Nov 2001
Posts: 2,500
I've had similar problems with your exact setup. Don't know what the solution is but I am here for moral support. smile


Rhett
#54235 01/26/06 04:34 PM
Joined: Aug 2001
Posts: 774
Member
Member
Joined: Aug 2001
Posts: 774
Have the provider replace the adtrans. It was most likely a used one from another site that they cleaned up after it was returned.


Voice and Data Cabling in DFW, [email protected]
DnR Communications
#54236 01/27/06 02:30 AM
Joined: Aug 2005
Posts: 6,692
Member
Member
Offline
Joined: Aug 2005
Posts: 6,692
I helped troubleshoot one for a guy a while back. I think it was back around September. You might search for it. It was a T1 being split for voice and data as well and had some very inconsistant behavior also.

As I recall on that one it was not being able to draw tone but I don't remember for sure. I do know that when we had the provider change the "Line Z" setting from 600 Ohms to 600 Ohms + 2.16 microfareds it resolved the problem. It had to do with what the Adtran expected to see for an on hook and off hook scenerio. With the Axxess, it doesn't see what it expects to see with a regular set.

Since then I've talked to a tech at Adtran that has told me that they commonly get problems like this that the provider can't solve. It's not until the provider finally opens a ticket with Adtran that it gets fixed. You might push for that option with the provider.

#54237 01/31/06 07:22 PM
Joined: May 2001
Posts: 506
Member
Member
Offline
Joined: May 2001
Posts: 506
Thanks, good input.
I had the Vender there today and they tried a different Adtran, the first call dropped back to dailtone, but the rest didn't (15 min of calls.) We thought it may have still booting up during the first call, but the problem is so inconsistant, that I wouldn't call it fixed. I'll post an update on this one.


Devin
#54238 02/23/06 02:32 PM
Joined: May 2001
Posts: 506
Member
Member
Offline
Joined: May 2001
Posts: 506
Update-
Finally figured this one out, it's a delay of dailtone. It takes about 20 trys to get it to fail at the 66 block, but it gives about a 6 second delay, which is long enough for someone to dial a number.
Now to get this vender to fix it might be the hard part...


Devin
#54239 02/24/06 04:39 AM
Joined: Aug 2005
Posts: 6,692
Member
Member
Offline
Joined: Aug 2005
Posts: 6,692
Thanks for the update. I'll add it to my notes. Please keep us posted.


Moderated by  Stix1 

Link Copied to Clipboard
Newest Topics
SV8100 beeping
by Jackcmann - 04/10/25 05:29 AM
Samsung xchange server
by scanjet - 04/07/25 06:37 PM
NEC IP Phones
by juno - 04/04/25 09:05 AM
NEC IP phones rebooting
by jpet621 - 04/03/25 03:03 PM
Forum Statistics
Forums84
Topics94,515
Posts639,961
Members49,847
Most Online5,661
May 23rd, 2018
Newest Members
Pruitt roger, ActiveTelephones, yeloshak, ty3995, Sippy
49,846 Registered Users
Top Posters(30 Days)
Toner 10
Taddeo 6
dexman 3
Who's Online Now
1 members (JBean3329), 120 guests, and 37 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0