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Joined: Feb 2017
Posts: 55
Member
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Member
Joined: Feb 2017
Posts: 55 |
Hello Everyone,
I am trying to record a new aa greeting for a customer and when I press option 2 to change the greeting I hear "Function failed to complete" If I press option 1 I can hear the previously recorded greeting. I have tried deleting the AA 1 and recreating it and the old greeting is still there and I get the same message for option 2. I have also tried creating an entirely different AA with the same result for changing the greeting. Any ideas?
Thanks
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Joined: Aug 2004
Posts: 1,737 Likes: 49
Admin
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Admin
Joined: Aug 2004
Posts: 1,737 Likes: 49 |
I take it this system is in BASIC/PARTNER mode? I won't be of any help!
![[Linked Image from web.atcomsystems.ca]](https://web.atcomsystems.ca/pic/atcom_logo_60px-high.png) Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
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Joined: Feb 2005
Posts: 12,354 Likes: 4
Member
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Member
Joined: Feb 2005
Posts: 12,354 Likes: 4 |
4.2 was way before Partner.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Aug 2004
Posts: 1,737 Likes: 49
Admin
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Admin
Joined: Aug 2004
Posts: 1,737 Likes: 49 |
I probably shouldn't open my mouth about anything earlier than 6 or so...
![[Linked Image from web.atcomsystems.ca]](https://web.atcomsystems.ca/pic/atcom_logo_60px-high.png) Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
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Joined: Feb 2017
Posts: 55
Member
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Member
Joined: Feb 2017
Posts: 55 |
Hal, you are correct, partner mode didnt come out until 6.0. This is an older white control unit where the embedded vm plugs in the front. This problem is with embedded and not pro
Thanks
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Joined: May 2004
Posts: 1,667 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,667 Likes: 4 |
Try deleting and naming it something new.
Sounds like the card is corrupt.
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