You may need to clear the HUNT and FDN (I think?) settings on the TN.
Kinda what I thought.
OUT FDN
Like doing a name ?
AHH HAA I say.
LD 20
chg
type
tn
echg yes
item fdn x(pilot number here)
item cls fnd htd
item hunt x(pilot number)
Removes the hunt to Voice Mail