atcomsystems.ca/forum Forums TDM Business Telephone Systems Panasonic Telephones & Systems KX-TDA50 ring groups

Its been a while since I have worked on the phone systems but her eit goes.

I have a KX-TDA50 being used by 2 groups of people. I have all the programming completed for almost all of the settings to keep these two groups seperate.

Group A has access to 2 lines and group B has access to 4 lines. I have all the lines assigned into the two groups, they only appear on the phones they should, each group can only select thier lines to make calls. The 2 lines are in group 601 and the 4 lines are in group 602. When the lines are called it rings ALL phones and displays the ring group on the display.

I want to change it so it only rings the phones associated with that group (how to I put the phones in a ring group)? Right now either group can pick up the others calls when it rings.

download the manuals!

Go to Incoming Ring Groups and set membership to groups and if they ring or not.

ShawnC, I have the manuals.
Brokada, thanks. I looked for that but didnt see it. I'll look through the manual again but if you have the program number that would be great.

I cant find incomming ring groups? Closest I have is:

DIL 1:1 (450)
Trunk Group Interception (470)

This is how I have the 2 Co groups seperated now. 2 lines to 601 and 4 lines to 602. Just cant figure out where to specify which group rings on which phones?

I only use the console.
Tab 3, item 5.

You just need to assign members to the groups.

Your ICD groups are conveniently labeled 601 and 602 which is ICG group 1 and 2 :-) I just did this for a remote customer, so look at 621 and 622 or 620 and 621. The lower number gives you the extensions assigned to the ICD group (you step through it) and the higher number gives the ringing condition.

So, if you read in the lower number 1=101 2=102 etc, then you can see in the higher number Immediate, 1 ring, 2 rings, no ring, etc.

Carl

The solution was very simple. I had everything configured but didnt see program 620. The default (or previous use?) for the new group I added (CO group 2) had all extensions in it. When I changed group 1 and 2 to only have the extensions I wanted everything worked as expected. Thanks for all your help.