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Joined: Jan 2013
Posts: 2
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Joined: Jan 2013
Posts: 2 |
I am the computer guy trying to support phone system activity. I have had some experience years ago with the bigger Nortel and Siemens systems.
Anyway I have an Axxess system, CPC dual with some 8.201 software. I can connect to the switch and probably do all I need to do, I just don't know what to change and where to do it.
When a caller presses 5 for accounting on the auto attendant (if that is the correct term) they are directed to ext. 107. I want them to go to a different extension or two. Where do I make that change?
Thanks in advance,
Mike
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Joined: Mar 2010
Posts: 77
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Joined: Mar 2010
Posts: 77 |
Voiceprocessor/Devices/Applications/Day message or night message double click either then go to digit translation.
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Joined: Jan 2013
Posts: 2
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Joined: Jan 2013
Posts: 2 |
Mingo,
Thanks for the help...a little looking through the 2501, 2502 etc entries and I found what I was looking for. Wouldn't have found it without your help.
Thanks again,
Mike
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