|
|
|
|
Joined: Mar 2007
Posts: 179
Member
|
|
Member
Joined: Mar 2007
Posts: 179 |
I finished a small SBX system yesterday which is a 3X8 with no voice mail and 4 phones. I want to use the auto-fax switching, which I have used many times before.
I programmed x107 to have fax option, have line 3 programmed in the system attributes, and double-checked the timer for the fax tone. I increased it to 7 today to see if that might help.
Problem is when a fax comes in, it doesn't detect the CNG and sends to calls to the phones. Then they can transfer it to 107 and that works. I have mine in the office set up to do auto-fax, and it works fine. Am I missing something here? Can't find anything wrong with the program.
Any help or observations would be appreciated.
RUSS K.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2011
Posts: 100
Member
|
|
Member
Joined: Sep 2011
Posts: 100 |
Double-check the System Attribute section under System Base for the Auto FAX CO. Make sure it's set to the correct CO port.
Chris
NECOM Solutions powered by Internet and Telephone, LLC
Comdial, Vertical, NEC DSX/SL1100, Avaya IP Office
|
|
|
|
|
Joined: Jan 2005
Posts: 15,394 Likes: 17
Moderator-Vertical, Vodavi, 1A2, Outside Wire
|
|
Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,394 Likes: 17 |
Is the auto attendant answering this line to listen for the CNG tone?
Ed Vaughn, MBSWWYPBX
|
|
|
|
|
Joined: Mar 2009
Posts: 183
Member
|
|
Member
Joined: Mar 2009
Posts: 183 |
It could be as simple as sending party not pressing start or waiting for your fax to answer. Happens everyday.
David
|
|
|
|
Forums84
Topics94,494
Posts639,868
Members49,836
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
