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Joined: Oct 2012
Posts: 23
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Member
Joined: Oct 2012
Posts: 23 |
Hi
I need some help regarding call forwarding. I have a direct ext. that when calling it rings then call forwards the call if no answer to a virtual ext. then goes back to it's physical extension for VM.
I would like to setup where when calling that ext. it forwards the call to the virtual ext. then leaves the call there to be answered by the virtual ext. VM.
Is this possible?
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Joined: Nov 2001
Posts: 1,640
Moderator-NEC
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Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
If its forwarded to any extension it is still "owned" by the Forwarding extension. The only was to pass ownership of the call is to transfer it.
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Joined: Oct 2012
Posts: 23
Member
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Member
Joined: Oct 2012
Posts: 23 |
thanks for the reply
are there any ways to automate this transfer? or pass on the ownership?
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Joined: Apr 2005
Posts: 2,526 Likes: 4
Member
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Member
Joined: Apr 2005
Posts: 2,526 Likes: 4 |
If they are using DID's point it to a virtual, If POTS lines are used DIL the to the virtual
We get old too soon, smart too late
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