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Joined: Aug 2010
Posts: 20
Member
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Member
Joined: Aug 2010
Posts: 20 |
I have IPO 8.1 Essential using embedded VM. Customer doesn't like that when you press message button it goes directly to messages. They want passwords. Can that be done?
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Joined: May 2011
Posts: 391
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Member
Joined: May 2011
Posts: 391 |
Sure. First enable passwords then enable forced passwords.
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Joined: May 2004
Posts: 1,671 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,671 Likes: 4 |
By default, even when you have a password set, you can access your mailbox from your extension without needing to use the password. This is because your extension's number is set as a 'trusted source' number. Your system maintainer can change that if required. They can also configure other numbers as trusted sources for your mailbox if you require that.
Mailbox access from numbers that are not trusted sources requires entry of your mailbox password. For example, entry of your password is usually required if your maintainer has configured a method for you to access your mailbox from remote locations other than your own extension.
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