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Joined: Feb 2009
Posts: 29
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Our system is Inter-Tel Axxess 5000, using database 11.004, DB Studio 1.67 version

My office needs a hunt group created to do the following: Callers should hear (example) to speak with Harry press 1, to speak with Jillian press 2, etc. - there are 3 people for this list. At the end they should have the option to press 0 to leave a message in the general mailbox.

Now, when the person presses 1 to speak to Harry, the phone call should forward to his cell (or to do this would I be creating a ghost and then have it fwd from the ghost to his cell)? All of the people on the list should have the calls sent to thier cell phones if the caller presses thier number.

How in the world do you set this up? To include allowing the caller to choose 0 to leave a message on that phone?

Any help would be greatly appreciated.


Dee
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Joined: Feb 2009
Posts: 29
Deeds Offline OP
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Joined: Feb 2009
Posts: 29
Help..... I need to get this set up by the end of the week and have no idea how to do this.:

Our system is Inter-Tel Axxess 5000, using database 11.004, DB Studio 1.67 version

My office needs a hunt group created to do the following: Callers should hear (example) to speak with Harry press 1, to speak with Jillian press 2, etc. - there are 3 people for this list. At the end they should have the option to press 0 to leave a message in the general mailbox.

Now, when the person presses 1 to speak to Harry, the phone call should forward to his cell (or to do this would I be creating a ghost and then have it fwd from the ghost to his cell)? All of the people on the list should have the calls sent to thier cell phones if the caller presses thier number.

How in the world do you set this up? To include allowing the caller to choose 0 to leave a message on that phone?

Any help would be greatly appreciated.


Dee
Joined: Jul 2008
Posts: 59
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Unnecessary comment removed, you've been given plenty of help over the years and were given good advice in your last topic.

Please refrain from further such comments.

Last edited by justbill; 04/03/13 12:22 PM.

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