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Joined: Feb 2013
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Kurtbj Offline OP
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Just moved CICS from one location to another and we are now getting a loud click every 10-30 seconds which sounds like a hang up. Seems to be even when calling an extension. Any ideas?

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First, I'd check all connections at the blocks.

Second, I'd unplug all phones except one. Check it, then add one by one until you start getting the clicking again. Go from there...


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Noise from cabinet? sounds like bad card , try re-seating it them.
Power Supplies have done same as well.


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Kurtbj Offline OP
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Checked and reseated all the cartridges they seem to be working. I have analog lines coming in but the popping happens when the intercom is being used as well. Doesn't this eliminate a bad cartridge causing it? If so, and I want to change the power supply/cabinet can I just pull the cartridges and the feature card and reinstall them in a new cabinet without having to redo the programming?

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Did you utilize existing wiring?? If so do as Mooretel said. I would remove 1 extension at a time from the 66 block at the KSU. If you can narrow it down to 1 bad cable run then you can go from there.


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What was the resolution?


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