atcomsystems.ca/forum Forums TDM Business Telephone Systems Panasonic Telephones & Systems KXTDA-50 with KX-TVA50

I took over an account with a KXTDA-50 and KXTVA50 voicemail. Im normally an NEC guy (except I have KX-TD816 at home and at church) I dont have access to the VMS password although all other passwords on the system are set to the defaults. I have reprogrammed all the phone and multiple hunt groups, trunk groups, ringing patterns, and coverage groups but I cant clear out the VM boxes. I am 1 step away from re-initializing the VMS and wanted to see if this means I will ahve to resetup everything or just redo the mailboxes. I dont have the software for my laptop to connect to the VMS and change any of those settings and was hoping that if I re-initialize the VM then all of the extensions will be able to be configured via a phone? I just want to be able to clear all vms mail boxes (and/or passwords) and setup new users on the existing extensions? Before you say it, yes I have and have read the manuals (installation and programming). The book say I need to "provide mailbox no. length, manager mailbox no, and message manager mailbox no", is this via a phone or am I going to have to connect my laptop for this? comments?

KX-TVA50 comes with the software.
Or google for it on the internet you will get it.

Alternativetly go to

https://www.fixya.com/answerpage.aspx?thid=17012448&searchExp=KX-TVA50

Get the console, delete the mailboxes then put them back in.
You can do this via phone using the manager box,999.