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Joined: Apr 2007
Posts: 117
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Joined: Apr 2007
Posts: 117 |
I recently became a reseller for the SL1100 and have been learning the system. One thing I am having problems with is seeing inbound CID information when the call is ringing in. I can see the info after the call is received but not while it is ringing in. Please help.
Burgie13 www.bdtelecom.net "Don't believe anything that you hear and only half of what you see"
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Look under COS (System or something like this) area under incoming calls.
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Joined: Oct 2012
Posts: 252
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Member
Joined: Oct 2012
Posts: 252 |
Upgrade the system to the latest version of software - some of the earlier versions that may ship from the suppliers, CID is turned off. If calls are to be answered by auto attendant, be sure to go to 14-01-22 & turn on for each trunk
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