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Joined: Oct 2006
Posts: 84
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Joined: Oct 2006
Posts: 84
I had a technician install a NEC 4 port Digital Call Logger for a customer behind InACD with the VSR Manager for tracking and listening to the calls.
780273 NEC 4 Port Digital Call Loggin
780325 LKS-IP DIGITAL-Manager Port-1

Now the customer is calling saying when they launch the VSR Manager (Playback feaure of the recorder) you get a message in the playback area that says Unlicensed-Replay limited to 30s.

Does anybody know how to get the playback to allow the entire message to be heard?


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You must have the USB dongle to allow you to listen with their software.

Joined: Oct 2006
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Does the USB dongle comes with one of those two part numbers?

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Yes, it comes with the manager software as a bundle.


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