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#551807 05/15/13 06:56 AM
Joined: Jan 2002
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Have a customer that wants to have his customers info POP up on their computers on incoming calls. What does he need to accomplish this. He has a IP Office Rel 8.1 configured as a Partner. Hehas 1416 sets. Does he have to upgrade to pref or ess or can he do it with what he has plus whatever software is needed. Thanks

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Thornhil #551813 05/15/13 09:29 AM
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Download the user CD and inside it is the TAPI 2 software.
Just be sure to use ext number instead of user name in partner mode.

This will hand the call info off to a 3rd party software.

Last edited by mdaniel; 05/15/13 09:35 AM.

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