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Joined: Jan 2007
Posts: 100
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Joined: Jan 2007
Posts: 100 |
I am trying to get Caller ID working on an Axxess 5.2F2. It has the DKSC16+ card, I have verified that Caller ID is enabled from the provider and I see it on my test set.
-Caller ID is set under the Trunk Service Type
-The flag for Outside Party Call Information has Priority is Yes
-The flag for Display Outside Party Name is Yes
-The flag for Expanded CO Call Information on Displays is Yes
What am I missing???
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Joined: May 2009
Posts: 1,198
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Joined: May 2009
Posts: 1,198 |
You need an Options Card (OPC) with DSPs configured for Caller ID Receivers, and Advanced CO Interfaces enabled in Premium Features.
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Joined: Dec 2002
Posts: 9,429 Likes: 3
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Joined: Dec 2002
Posts: 9,429 Likes: 3 |
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
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Joined: May 2009
Posts: 1,198
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Joined: May 2009
Posts: 1,198 |
There was an issue with the DKSC-16+ Caller ID Receivers on version 5.2. It might be worth trying this without an OPC.
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Joined: Jan 2007
Posts: 100
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Joined: Jan 2007
Posts: 100 |
Thank you for the information guys, I will turn on the premium features and see if that works. If not, then I will go for the OPC card.
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