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Joined: Mar 2009
Posts: 30
Member
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Member
Joined: Mar 2009
Posts: 30 |
Ive been handed a Vodavi xts and the customers cpu battery died and lost all its programming . its been replaced and reprogrammed but now none of the phones can get an outside line..they get a fast busy..so obviously something was missed. Can anyone tell me where to look to correct this?
thanks for the help
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
This could be any number of things....what kind of trunks in the system? Is the card programmed? Do users have access to trunk groups? Are users pressing line key or dialing 9? In other words we need a lot more info in order to help solve this.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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