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Joined: Apr 2008
Posts: 57
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OP
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Joined: Apr 2008
Posts: 57 |
I have a partner plus that is being used for analog connections for emergency phones. I am not getting dial tone when coming off hook. Is there something in the programming that allows the phone to give internal dial tone instead of looking for outside dial tone. HELP!!
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
With analog sets, when you go off hook you should pull intercom dial tone. Them dial 9 for outside line.
Did this ever work?
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Joined: Jan 2004
Posts: 6,648
RIP Moderator-Nisuko-Tie, General
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RIP Moderator-Nisuko-Tie, General
Joined: Jan 2004
Posts: 6,648 |
automatic line selection can be set for whatever you want . maybe its set to go to a line that no longer has dial-tone rather than ICM
when you go off hook does a line key light up ? if its a analog set does a line key light up on a display set ?
you may want to reset it to go to ICM
Skip
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Serving SW and West central Fl since 1984
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Joined: Mar 2009
Posts: 393
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Joined: Mar 2009
Posts: 393 |
Yeah. In centralized programming pick the extension you want then hit** intercom and ** to exit. This should only pull intercom dialtone. You can also do this procedure to select the order in which it will grab other lines too.
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