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Joined: Jun 2013
Posts: 9
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Joined: Jun 2013
Posts: 9 |
Hello everyone,
I recently purchased an SV8100 system and have been tearing my hair out trying to set up the Inmail.
I have been told that problem is probably due to the fact that in PCPro within the Blade Configuration page, the PZ-VM21 Inmail card is not being recognized in the CD-CP00 blade slot however its actually showing as "installed" in the the Version Information fields.
I have swapped out the PZ-VM21 and CPU card but still is still unrecognized
Can anyone confirm if the card should be displayed in the slot graphic or not?
Any help or advice would be much appreciated.
Thanks.
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Joined: Apr 2007
Posts: 1,439
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Joined: Apr 2007
Posts: 1,439 |
Do you have a license for InMail?
What version software is the main CPU?
Check your PM's here on the forum, I sent you info.
D
Last edited by doghart; 06/08/13 04:53 PM.
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Have you followed the inmail setup out of the Nec document on the website? It sounds like you haven't allocated the ports for the card to me. You might want to consider hiring a certified vendor.
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Joined: Jun 2013
Posts: 9
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Joined: Jun 2013
Posts: 9 |
Do you have a license for InMail?
What version software is the main CPU?
Check your PM's here on the forum, I sent you info.
D Yes it is licensed - Feature Code 1002 Inmail 16 Ports Status On - but only in demo mode at the moment and the CPU Software is Version 8. Can anybody please confirm if the VM21 is supposed to show in the PCPro Blade Configuration Graphic? Thank You
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Joined: Jun 2013
Posts: 9
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Joined: Jun 2013
Posts: 9 |
Have you followed the inmail setup out of the Nec document on the website? It sounds like you haven't allocated the ports for the card to me. You might want to consider hiring a certified vendor. Yes I have many times, I have already had two techies log on remotely, one of them says the card is supposed to show in the graphic and the other says it dont but both were unable to get the Inmail to work. Hence, the reason for wanting confirmation if the VM21 is supposed to show in the PCPro Blade Configuration Graphic? Thank You
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Joined: Nov 2001
Posts: 1,640
Moderator-NEC
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Moderator-NEC
Joined: Nov 2001
Posts: 1,640 |
Shows on the main screen of PcPro ![[Linked Image from i2.photobucket.com]](https://i2.photobucket.com/albums/y24/donbaker/pcpro.jpg)
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Joined: Jul 2005
Posts: 1,336
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Joined: Jul 2005
Posts: 1,336 |
They didn't send you a SL1100 CF card instead of a SV8100 version did they. I've seen it down here in the past..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Jun 2013
Posts: 9
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Joined: Jun 2013
Posts: 9 |
They didn't send you a SL1100 CF card instead of a SV8100 version did they. I've seen it down here in the past.. Good point Paul, will check the part number tomorrow. Thank You
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Joined: Jun 2013
Posts: 9
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Joined: Jun 2013
Posts: 9 |
They didn't send you a SL1100 CF card instead of a SV8100 version did they. I've seen it down here in the past.. Update, just remembered, I had a picture of the card and box on my phone. The NEC part number on the box is BE107682 AKS InMail EU and on the card, it says VM8000 InMail 512MB Is this the correct SV8100 card? Thank You
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Joined: Apr 2007
Posts: 1,439
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Joined: Apr 2007
Posts: 1,439 |
Do you have an inmail license???
I asked this in my original reply.
Look in "feature activation" in the first icon page of webpro.
No license, no workie.
D
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