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Joined: Dec 2012
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G'day all, I have a slight issue with a SV8100 VM8000.  A mailbox on a handset is pushing a voice message notification onto it. When you try to gain access, the mailbox states 'This mailbox is busy, goodbye.' I've deleted the association between the mailbox and the handset in question (which stopped pushing the notification) so I know its a personal mailbox issue. I've tired gaining access from another handset and the same result entails. Any help would be greatly appreciated! Cheers from Down Under, Chalky 
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Joined: Apr 2007
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May need to reboot the VM00 card.
First try going into "Server Control" and stopping the VM Service and restarting it.
D
Last edited by doghart; 06/26/13 08:15 AM.
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Joined: Jul 2005
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VM8000 is the Inmail. The only way to stop it is to power off.
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Apr 2007
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lol... swear I read UM8000.... haha
Well I'm sure that's not the first time someone's done that.
D
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Joined: Dec 2012
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So would you recommend restarting the system? I'm hesitant to as its a DHCP IP SV8100 in a shopping mall and the handsets here have difficultly reconnecting.
If it may help ill do it tho!
Cheers!
Chalky
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Joined: Aug 2005
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On the Activevoice NEC products, that usually meant that the user was logged in via laptop and by telephone, or from two phones at once.
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Joined: Dec 2012
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Did a restart and that helped.
Spent half an hour going around and checking the phones but all is fixed now so happy me, happy customer.
Thanks all for your input.
Chalky.
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Joined: Jul 2005
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lol... swear I read UM8000.... haha
Well I'm sure that's not the first time someone's done that.
D Happens all the time  Don't know why the marketing bunnies called them virtually the same name..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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