STS System not transfer to VM

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STS System not transfer to VM #555256 07/25/13 01:25 PM
Joined: Jun 2005 Posts: 28 Clymer, NY Lizard Member
Lizard Member Joined: Jun 2005 Posts: 28 Clymer, NY	On the Starplus STS I cannot get one of the phone to transfer to VM. VM is set up and I can get it to go there via call forward only. I am not a techie but do have access to the Administrator mailbox. Any suggestions?

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Re: STS System not transfer to VM Lizard #555258 07/25/13 05:53 PM
Joined: Jan 2008 Posts: 3,821 Crestview Fla Derrick Retired Moderator
Derrick Retired Moderator Joined: Jan 2008 Posts: 3,821 Crestview Fla	Exactly what are you trying to do? Transfer to voice mail is a bit of a generic term. Can you provide a bit more info? www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.

Re: STS System not transfer to VM Lizard #555272 07/25/13 10:28 PM
Joined: Mar 2008 Posts: 457 Pottstown, PA 93mdk93 Member
93mdk93 Member Joined: Mar 2008 Posts: 457 Pottstown, PA	Check your preset call forward settings on that extension. "There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy

Re: STS System not transfer to VM Lizard #555297 07/26/13 12:45 PM
Joined: Jun 2005 Posts: 28 Clymer, NY Lizard Member
Lizard Member Joined: Jun 2005 Posts: 28 Clymer, NY	When you call the extension it keeps ringing and never goes to VM, unless you actually use the FWD button to forward calls to VM and select #7 No Answer. The display reads FWD to 440.

Re: STS System not transfer to VM Lizard #555301 07/26/13 01:58 PM
Joined: Aug 2003 Posts: 5,155 Likes: 5 Gainesville, FL, USA nfcphoneman Moderator-Vertical, Vodavi
nfcphoneman Moderator-Vertical, Vodavi Joined: Aug 2003 Posts: 5,155 Likes: 5 Gainesville, FL, USA	Sounds like 93mdk93 is right...you need to check your call forward settings in station programming. Gainesville Telephone Systems Jacksonville Telephone Systems

Moderated by EV607797, MnDave, nfcphoneman

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