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Joined: May 2005
Posts: 526
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Joined: May 2005
Posts: 526 |
I have a hotel we inherited it has a console and 2 IP side phones a 5312 and a 5330 on the 12 I put a Multi-call key and it rings and can be answered liken they requested on the 5330 I try to duplicate the key and it says:
A sub attendant prime can not have a keyline or multi-call line appearance
Wish I was better on these just don't get to play with them enough.... seemed easy enough, just need it to ring so they can answer it
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Joined: Aug 2005
Posts: 2,125
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Joined: Aug 2005
Posts: 2,125 |
"A sub attendant prime can not have a keyline or multi-call line appearance"
What that means is that the 5330 was set up to be a sub-attendant, like a slave-console, so you can't assign buttons the same way that you would on a normal superset. You assign LDNs like you would on a console.
If they don't want it to be a sub attendant, you can delete the 5330 completely and then just program it fresh as a normal superset. If you do that, I'd suggest giving them a TAFAS code so they can still answer main line calls on it.
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