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Joined: Sep 2007
Posts: 15
Member
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Member
Joined: Sep 2007
Posts: 15 |
This may seem a simple question coming from someone who has level 3 accreditation with Samsung, but I need to ask anyway. I need to easily divert one indial extension to multiple destinations. It has been suggested that I use macro keys to manage the destinations. Problem is, I have never used a macro key and dont know where to start. I set a key to macro, but what do I put in the extender. Brief outline of required result. Destination 1 is a UCD Group. Destination 2 is direct to voicemail. Destination 3 is external diversion to a mobile number. PS. The mobile number will probably change from time to time depending who will be on call.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Macro keys use the personal speed dials of the station.
So the extender is the personal speed dial numbers (max 2) you want to use.
Read the 4.30 release notes/feature guide from Plant's website it will tell you how to use them.
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Joined: Sep 2007
Posts: 15
Member
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Member
Joined: Sep 2007
Posts: 15 |
Thanks Nameless,
I'll have a look now.
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