|
|
|
|
Joined: May 2013
Posts: 12
Member
|
|
Member
Joined: May 2013
Posts: 12 |
I'm working with a 5000 system. When you forward all calls from an extension to another extension it does not go to voicemail if there is no answer. Tried with different extensions. All extensions have voicemail boxes and are set to 12 seconds on no answer. They go to voicemail fine when not forwarded. Any ideas.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
|
Member
Joined: May 2009
Posts: 1,198 |
Manually forwarding a phone will negate any system forwarding.
|
|
|
|
|
Joined: Dec 2004
Posts: 192
Member
|
|
Member
Joined: Dec 2004
Posts: 192 |
You need to build your forwarding in System Forwarding under Station-Related Information. Make the 1st stop the telephone or hunt group that you want to ring after the initial phone ext rings, then make the 2nd stop the VM application. Create this system forwarding and assign it to the station.
Holler back if you need assistance.
Andrea
|
|
|
|
Forums84
Topics94,517
Posts639,972
Members49,848
| |
Most Online5,661
May 23rd, 2018
|
|
|
3 members (utec, justbill, Skunky),
238
guests, and
48
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
